Frequently Asked Questions

Everything you need to know about our premium knitwear collections.

What materials are used in your knitwear?

We prioritize natural, high-quality fibers including 100% Merino wool, organic cotton, and ethically sourced cashmere to ensure durability and comfort.

How should I care for my MY FAVOURITE THINGS garments?

To maintain the shape and softness of your knitwear, we recommend hand washing in cold water with a gentle wool detergent and laying flat to dry.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the domestic region, while international orders may take 10-14 business days depending on customs.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. Our knitwear is designed for a relaxed fit, so we recommend sizing down if you prefer a more tailored look.