Returns & Exchanges
At MY FAVOURITE THINGS knitwear, we want you to love your handcrafted pieces; however, if you are not completely satisfied, we offer a 14-day return window for all unworn items in their original condition.
Return Process
- 1.Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to return and receive a return authorization code.
- 2.Prepare Your Package
Carefully place your knitwear in its original packaging, ensuring all tags are attached and the garment is folded neatly to prevent snagging during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of receiving your authorization.
- 4.Receive Your Refund
Once our quality control team inspects the returned knitwear, your refund will be processed back to your original payment method within 5-10 business days.